Subscription management
Paid professional communities on Momkick are managed through a secure external checkout. Here's how it works and how to get help.
How to join a paid community
- 1 Open the Momkick app and navigate to the professional community you'd like to join.
- 2 Tap Become a member on the members-only room. You'll be taken to a secure checkout page in your browser.
- 3 Complete payment through Stripe. Once confirmed, your access is activated immediately when you return to the app.
Managing or canceling your subscription
After your first payment, Stripe sends a receipt to your email with a link to manage your subscription. You can cancel, update your payment method, or view billing history there at any time.
If you need help finding your receipt or can't access the portal, contact us:
support@momkick.com
Refunds
Subscription fees are non-refundable once a billing period has started. If you believe you were charged in error, reach out to support@momkick.com within 7 days and we'll look into it.